Melissa J. Puzio
540 Hazelwood Avenue        Pittsburgh, PA 15207
Phone:  412-421-0993    Cell: 412-805-5172   Email:    melissa.puzio@comcast.net

Summary
Six years experience in web development, graphic design, document scanning, and hourly employee payroll systems management.

Objective  Office professional, skilled in problem solving and responsive to needs of clients, coworkers and management -  seeking an administrative  or office support position. 

Profile  Poised, resourceful and adaptable to a variety of environments.  Organizational ability to handle multiple priorities and meet deadline schedules.  Attentive to detail with sharp awareness of omissions/inaccuracies and prompt to take corrective action.  A self-starter and quick study, eager to assume increasing levels of responsibility.

Computer Skills

Word, Word Perfect, Excel, Access, Power Point, OnBase, Doculex, Watermark, Photoshop, Illustrator, Corel Draw Package, Front Page, Dreamweaver, Kronos Timekeeper; working knowledge of Flash and Adobe InDesign

Education
Duquesne University, Pittsburgh, PA
Bachelor of Arts in Advertising with a minor in Sociology, 1996
Competed in nationwide advertising campaign to market the Dodge Neon

Experience

Home Caregiver, Pittsburgh, PA-May 2005 to Present

§    Assembled and gave daily medicine to father; limited pain medication to acceptable levels.

§    His eyes and ears around house after numerous falls.

§    Provided basic first aid after such falls.

§    Prepared breakfast and lunch daily along with treatments such as inhalers and eye drops.

§    Drove him to all doctor’s appointments, and anywhere he wanted to go.

 
Human Resources Management Systems Processor, Pittsburgh, PA

General Nutrition Corporation (GNC)-Human Resources - March 1999-May 2005

Web Development

§    Redesigned and maintained a multi-page department intranet website twice using Microsoft FrontPage.

§    Website driven by the “What’s Your Goal?” message consistent with company campaign.  Layout included logo design, menus with DHTML rollover buttons and text links, pages for Benefits, Employee Relations, Compensation, Human Resources Management Systems, and Customer Service and Training groups, online policy manuals for Corporate Headquarters, Distribution and Manufacturing Remote sites, and Drivers, and online corporate handbook.

§    Viewed by Corporate Office Headquarters, Remote Sites, and field employees (Regional Sales Directors and Distribution Sales Directors)

§    Met with department management to discuss requests for new content and overall approval of design.

§    Posted announcements and department news onto corporate intranet bulletin board and calendar with Genie Interface designed by MIS Department.

Kronos Timekeeper Administration

§    Troubleshot problems for GNC employees

§    Assigned new timekeepers with initial usernames and passwords

§    Added and removed employees from the system when necessary

§    Uploaded time clock data biweekly to mainframe in preparation for the corporate pay run, according to the pay cycle

§    Verified that hours incoming from the remote sites were accurate

§    Ran reports to monitor hourly timekeepers

 Scanning

§    Scanned all incoming and backlogged paperwork into Watermark and OnBase Imaging Software and Database.

§    Quality checked images for readability and rescanned bad images and corrected employee information by re-indexing.

§    Converted image files into Word Documents or PDF Format for e-mails and reports.

§    Printed out and mailed employee file information for current and former employees, managers, and reference requests from new employers.

 

 Data Entry Clerk, Receptionist, Scanner: Temp Worker, Mt. Lebanon, PA

The Placers, inc - September 1998-March 1999

§    Scanned and maintained databases for Duquesne Light by Quorum-Lanier

§    Organized participant list for Alzheimer's Memory Walk sponsored by the Vocational

§    Rehabilitation Center

 

Data Entry Clerk, Receptionist: Temp Worker Pittsburgh, PA

Pancoast Temporary Services – February 1998-August 1998

§    Answered multiple phone lines at various offices

§    Responsible for greeting guests, opening mail and checking e-mail

§    Created spreadsheets organizing phone and address lists

*Portfolio coming soon*